Operating Hours Screen Appears After 24h When Event Auto Start Is Disabled (Duration < 24h)
Last updated: May 26, 2026
Issue ID: PB-8179
Issue Summary
Some users have experienced an issue where the operating hours screen, used for Event Auto Start, appears unexpectedly during an active event after 24 hours while Event Auto Start is disabled for the event.
Current Status
| Status | Fixed |
|---|---|
| Affected product | Fiesta iOS App |
| Affected platform(s) | iOS |
| Affected versions | Fiesta 1.8.2 - 1.9.1 |
| Fixed in | Fiesta 1.10.0 |
| Customer action required | Update Fiesta iOS App |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why is the Operating Hours screen appearing after running an event for 24 hours while Event Auto Start is disabled?
- The Operating Hours screen appeared during my event
- The booth left the event after 24 hours
- Event Auto Start is off, but the Operating Hours screen still appeared
- Guests were taken out of the event unexpectedly
- The booth stopped showing the event and showed Operating Hours instead
- My event did not stay in the event overnight
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App versions 1.8.2 - 1.9.1
What Happens
When Event Auto Start is disabled, the Operating Hours screen may still appear unexpectedly after 24 hours, causing the booth to leave the active event instead of remaining in the event.
User Action Required
Update the Fiesta iOS App to version 1.10.0 or newer.
If The Issue Persists After Updating
Please contact our Support team and include the following information:
- The issue ID: PB-8179
- Your current Fiesta login email address
- Your iOS App version
- A screenshot or screen recording of the issue