Known Issue: Manually Uploaded Captures With Future 'Last Modified' Dates Do Not Appear Correctly

Known Issue

 

Manually Uploaded Captures With Future 'Last Modified' Dates Do Not Appear Correctly

Last updated: September 8, 2026

Issue ID: PB-9831


Issue Summary

Some users may experience an issue where photos uploaded to an event do not appear on the Event Dashboard or in the Live Gallery when the uploaded file has an incorrect or unusual modification date.


Current Status

Status Known issue — no workaround
Affected product Web App
Affected platform(s) Web
Affected versions Fiesta 1.11.0+
Workaround available No
Fixed in Not fixed yet
Customer action required None

Common Ways Customers Describe This Issue

Customers may describe this issue in one of the following ways:

  • My photo says it uploaded, but it is missing from Event Captures
  • The Capture count increased, but the uploaded photo is not showing
  • My uploaded Capture does not appear in the event
  • The upload window gets stuck and never finishes
  • A missing Capture appeared later without me doing anything
  • Some uploaded photos appear while others from the same upload are missing

 

Who Is Affected

This issue may affect customers using:

  • Fiesta Web App versions 1.11.0+

 

What Happens

When an uploaded photo has a modification date that is in the future or otherwise falls outside the expected date range, Fiesta may successfully upload the Capture without displaying it on the Event Dashboard or in the Live Gallery. Future-dated Captures may appear automatically once the file's modification time has passed.

 

Workaround Steps

None currently available.

 

When Will This Be Fixed?

We do not have an exact release date yet. This article will be updated when a fix is available.

 

User Action Required

None at this time.

 

What To Do When Experiencing This Issue

Please contact our Support team and include the following information:

  • The issue ID: PB-9831
  • Your current Fiesta login email address
  • Your Web App version
  • Your web browser (Safari, Chrome, Edge, etc.)
  • A screenshot or screen recording of the issue

Contact Support

 

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