Some Text Property Changes Are Not Reflected In The Design Preview Thumbnail
Last updated: October 12, 2026
Issue ID: PB-9498
Issue Summary
Some users may experience an issue where certain text formatting changes made in Design Studio 2.0 are not reflected in the design's preview thumbnail.
Current Status
| Status | Known issue — no workaround |
|---|---|
| Affected product | Fiesta Web App |
| Affected platform(s) | Web |
| Affected versions | Fiesta 1.11.0+ |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- My design preview does not match what I created in Design Studio
- Bold or italic text is missing from the thumbnail
- Letter spacing or line height changes do not show in the preview
- Underline or strikethrough disappears in the design preview
- The template looks correct in the editor but wrong in the design library
- Select from Existing Designs shows the wrong text formatting
Who Is Affected
This issue may affect customers using:
- Fiesta Web App versions 1.11.0+
What Happens
When Line Height, Letter Spacing, Bold, Italic, Underline, or Strikethrough formatting is applied to text in Design Studio 2.0, the changes may appear correctly in the editor but not in the design's preview thumbnail, which may continue to display the text using default formatting.
Workaround Steps
None currently available.
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-9498
- Your current Fiesta login email address
- Your Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue