Proposals: Pre-Made Text Examples Render As Times New Roman
Last updated: October 12, 2026
Issue ID: PB-10488
Issue Summary
Some users may experience an issue where text added from pre-made Text examples in Design Studio 2.0 displays with the wrong font in Proposals.
Current Status
| Status | Known issue — workaround available |
|---|---|
| Affected product | Fiesta Web App |
| Affected platform(s) | Web |
| Affected versions | Fiesta 1.11.0+ |
| Workaround available | Yes |
| Fixed in | Not fixed yet |
| Customer action required | Follow workaround steps below |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- My text looks different in the Proposal
- The font changes to Times New Roman in the Proposal
- Pre-made Text styles are not keeping their font
- The Proposal does not match the font shown in Design Studio
- Text added from the Text examples displays incorrectly
- Manually selected fonts work, but pre-made Text examples do not
Who Is Affected
This issue may affect customers using:
- Fiesta Web App versions 1.11.0+
What Happens
When text is added from pre-made Text examples in Design Studio 2.0, the Proposal may display that text in Times New Roman instead of the font shown in Design Studio.
Workaround Steps
- Log in to the Fiesta Web App
- Select Design Studio from the top navigation bar
- Select your design
- Select Edit
- Select each text box, and take note of the fonts used
- Change the font for each text box to a font in the same font family
- Select Save
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
Follow the steps in the Workaround section above.
If The Issue Persists After Following The Workaround
Please contact our Support team and include the following information:
- The issue ID: PB-10488
- Your current Fiesta login email address
- Your Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue