Applied Coupons Have Visual Discrepancy On Billing Dashboard
Last updated: October 5, 2026
Issue ID: PB-9922
Issue Summary
Some users may experience an issue where active Stripe coupon discounts are displayed incorrectly in Fiesta Billing, causing the renewal total and Credit Balance to show incorrect amounts.
Current Status
| Status | Known issue — no workaround |
|---|---|
| Affected product | Fiesta Web App |
| Affected platform(s) | Web |
| Affected versions | Fiesta 1.11.0+ |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- My coupon discount is not showing on my upcoming invoice
- Billing shows the full price even though I have a discount
- My 25% discount is showing as a $0.25 credit
- The renewal amount in Fiesta isn't right
- My Credit Balance shows a credit that I do not actually have
- The invoice preview is missing my coupon discount
Who Is Affected
This issue may affect customers using:
- Fiesta Web App versions 1.11.0+
What Happens
When an active coupon is applied to a Fiesta subscription, Billing may display the coupon percentage as a small Credit Balance and show an incorrect Total Amount Due instead of the actual discounted renewal amount. The amount charged by Fiesta is still calculated correctly.
Workaround Steps
None currently available.
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-9922
- Your current Fiesta login email address
- Your Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue