Marketing Content Is Not Displayed When There's No Active Fiesta Subscription
Last updated: April 28, 2026
Issue ID: PB-5458
Issue Summary
Some users may experience an issue where Marketing Content is inaccessible while there is no active Fiesta subscription.
Current Status
| Status | Fixed |
|---|---|
| Affected product | Fiesta iOS + Web App |
| Affected platform(s) | iOS, Web |
| Affected versions | Fiesta 1.8.6 - 1.9.0 |
| Fixed in | Fiesta 1.9.0 |
| Customer action required | Update Fiesta iOS App Refresh Fiesta Web App |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why can't I access Marketing Content without an active Fiesta subscription?
- Marketing Content is missing from the web app
- I cannot access Marketing Content without a Fiesta subscription
- The Marketing Content option is not showing
- Marketing Content disappeared after my Fiesta subscription ended
- The main navigation does not show Marketing Content
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App versions 1.8.6 - 1.9.0
- Fiesta Web App versions 1.8.6 - 1.9.0
What Happens
When there is no active Fiesta subscription, Marketing Content may not appear in the Fiesta Web App navigation, preventing users from accessing Marketing Content.
User Action Required
- Update the Fiesta iOS App to version 1.9.0 or newer.
- Refresh the Fiesta Web App.
If The Issue Persists After Updating
Please contact our Support team and include the following information:
- The issue ID: PB-5458
- Your current Fiesta login email address
- Your iOS App or Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue