LED Ring Doesn't Turn On When Booth Type And Event Type Don’t Match
Last updated: June 8, 2026
Issue ID: PB-6924
Issue Summary
Some users have experienced an issue when using a Salsa 1 or Salsa 2 Photo Booth as a Sharing Station where the Salsa Booth Sharing Station's LED Ring does not turn on when being used for a 360 or DSLR Event.
Current Status
| Status | Fix in progress — no workaround |
|---|---|
| Affected product | Fiesta iOS App |
| Affected platform(s) | iOS |
| Affected versions | Fiesta 1.7.1 - 1.10.0 |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why is the LED Ring not turning on for my Sharing Station when I'm using a Salsa Booth as a Sharing Station in a 360 or DSLR Event?
- The Salsa LED Ring does not turn on in Sharing Station
- The booth lights stay off when using Sharing Station
- Sharing Station is running, but the LED Ring is not lighting up
- Salsa Booth lights do not work for 360 or DSLR events
- The LED Ring only turns on for some event types
- The booth is working as a Sharing Station, but the lights are off
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App versions 1.7.1+
What Happens
When a Salsa 1 or Salsa 2 Booth is used as a Sharing Station for a 360 or DSLR Event, the LED Ring may not turn on while Sharing Station is running.
Workaround Steps
None currently available.
When Will This Be Fixed?
Our team is actively working on a fix. We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-6924
- Your current Fiesta login email address
- Your iOS App version
- A screenshot or screen recording of the issue