DSLR Events: Unable To Access Sharing Station Without Camera Connected
Last updated: June 8, 2026
Issue ID: PB-6983
Issue Summary
Some users have experienced an issue where DSLR Events do not allow Sharing Station to start due to a DSLR camera not being connected to the Sharing Station iPad.
Current Status
| Status | Fixed |
|---|---|
| Affected product | Fiesta iOS App |
| Affected platform(s) | iOS |
| Affected versions | Fiesta 1.7.1 - 1.9.1 |
| Fixed in | Fiesta 1.10.0 |
| Customer action required | Update Fiesta iOS App |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why can't I run an iPad Sharing Station in my DSLR Events?
- Sharing Station will not start for a DSLR Event
- Fiesta says the camera is not connected when starting Sharing Station
- I cannot get past System Check without a DSLR camera connected
- Start Sharing Station is not available
- The iPad is asking for a camera even though it is only being used for Sharing Station
- DSLR Events require a connected camera before Sharing Station can start
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App versions 1.7.1 - 1.9.1
What Happens
When starting Sharing Station for a DSLR Event on an iPad without a camera connected, Fiesta may show a Camera is not connected message and prevent Sharing Station from starting.
User Action Required
Update the Fiesta iOS App to version 1.10.0 or newer.
If The Issue Persists After Updating
Please contact our Support team and include the following information:
- The issue ID: PB-6983
- Your current Fiesta login email address
- Your iOS App version
- A screenshot or screen recording of the issue