How to Update Guac Firmware
The Guac Firmware is responsible for managing hardware connections within the booth, including the printer and LED ring.
Routine updates bring performance improvements and additional features.
Table of Contents
Explainer
What Is the Guac Firmware?
The Guac Firmware is a piece of software that is installed on the Guac Brain that is inside of Guac.
This firmware is responsible for managing the hardware, both inside and outside of Guac, and their communication with the iPad which allows you to control the printer and LED ring.
Firmware updates may include performance improvements and new features for these hardware components.
The Guac Dashboard is where you can download and install the updates.
Before You Start
Check for iPad and App updates
Before attempting to download any Guac Firmware updates, be sure to check that both your iPadOS and Salsa App are completely up to date.
To Update the iPadOS:
Open the iPad's Settings app.
Tap on General on the left-hand side.
Tap on Software Update.
Tap on update if there's an update available.
Updating Salsa:
Open the iPad's App Store app.
Tap on your photo/initials that are in the upper right-hand corner of the screen.
Check to see if Salsa has an update available on that list; if it does, please update it.
Before You Start
Turn on Guac and Connect to Wi-Fi
After ensuring both the iPad and Salsa app are running the newest versions, you’ll need to make sure that Guac is powered on, the iPad is installed and connected to Wi-Fi, and the Ethernet settings are configured.
You can follow these guides for assembly, installation, and settings:
Step One
Check for Updates
Log in to the Salsa iOS app.
Tap the Settings gear in the top right corner.
Tap Guac & Chips
Tap Guac Dashboard.
Check the Firmware Update section for any updates.
Note: If the System Check section on the Guac & Chips Dashboard reports that Guac is not connected, you may need to check that everything is connected and your Ethernet settings are correct.
Learn more about what to do if Guac is not connected
Step Two
Download New Firmware
If an update is available, you can follow these steps:
Log in to the Salsa iOS app.
Tap the Settings gear in the top right corner.
Tap Guac & Chips
Tap Guac Dashboard.
Tap Download.
Confirm by tapping Download Firmware Now.
The firmware will now begin to download. Depending on the internet speed of the Wi-Fi network the iPad is connected to, it may take a few moments to complete.
Step Three
Install the Update
Once completed, you will receive a message asking if you would like to install the firmware. You can choose to install the update immediately or wait to install it later.
IMPORTANT: You will not be able to use Guac while the update is running.
Do not turn off the booth or close the app until the update is complete.
If you chose to install the update later, you can always return to the Guac Dashboard to start the installation.
To start installing the firmware update:
Log in to the Salsa iOS app.
Tap the Settings gear in the top right corner.
Tap Guac & Chips
Tap Guac Dashboard.
Tap Update.
Confirm by tapping Update Firmware Now.
