Guac & Chips Dashboard
Manage and monitor Guac’s hardware connections, printer queue, and more, all from one convenient location.
Table of Contents
Explainer
What Is the Guac & Chips Dashboard
The Guac Dashboard is the central hub for monitoring and managing the booth’s hardware connections and firmware.
The Guac Dashboard includes:
Current firmware version
Available firmware updates
Hardware system check
Printer media size controls
Printer queue management tools
Resource links and system logs
What to know
Where to Find the Guac & Chips Dashboard
The Guac & Chips Dashboard can be found within the Salsa iOS app’s General Settings.
To get to the Guac Dashboard:
Log in to the Salsa iOS app
Tap the Settings gear in the top right corner of the All Events screen
Tap Guac & Chips
Note: If Guac is not powered on with the iPad connected, the Guac & Chips Dashboard will report that Guac, the camera, and/or the printer is not connected. This is normal.
Install the iPad into Guac and power on the booth for the components to connect.
If it is still reporting as not connected, head over to the Guac Troubleshooting Guide.
Features
Guac Firmware
The Guac Firmware is responsible for managing hardware connections within the booth, including the printer and LED ring.
Firmware updates may include performance improvements and new features, and these updates can be downloaded and installed from the Guac Dashboard.
Features
System Check
The System Check provides at-a-glance information about the hardware connections within the Guac Booth so that you know that everything is good to go or give you a heads up if something is not working as expected.
The system will check if:
Guac is connected
The camera is connected
The printer is connected
A green light indicates that the hardware is connected. The light may turn yellow if the system is currently checking that particular hardware component.
A red light will be shown if that device cannot be detected or if there appears to be an issue.
Note: The System Check can only determine if the hardware is connected and cannot check if the settings are correct.
If something is reported as not connected, or that it is connected but not working as expected, you can visit the Guac Troubleshooting Guide for further steps.
Features
Printer Settings
By accessing the Printer Settings via the Chips Dashboard you can adjust the hardware settings for the DNP DS620A.
These settings are used to change the printer media size from 4x6 photos and photo templates to 2x6 photo template strips and more!
By default, the printer is set up to print 4x6 photos and photo templates. If your event offers 2x6 photo template strips, then you’ll want to adjust your printer media size.
Features
Printer Queue
The Printer Queue displays the total number of prints pending across all events and provides a quick way to clear the queue by canceling all prints.
The number of captures in the queue is specific to that booth and does not include prints from other photo booths.
All of the pending prints can be canceled simply by tapping Cancel all prints.
Note: You may be required to enter in a username and password to access the Administration menu.
Username: printer
Password: password
What To Know
Quick Links
The Quick Links section includes resources and tools should you run into any issues with your Guac.
The Troubleshooting Guide will send you to the support site article that includes steps on how to resolve failed status lights in the System Check and other troubleshooting steps for other
View the Guac Troubleshooting Guide
The System Logs allow you to send detailed information about the performance of your booth to our customer support team. Tapping this link will bring up a window to send an email with the logs attached to our team.
Learn about sending system logs to support
Restart Guac and Restart Chips are troubleshooting measures that might help to resolve some connection issues. Tapping either one will restart the proprietary brains that are found within both Guac and Chips. Some hardware components may report as not connected during this time.
