How To Update Guac Firmware
The Guac Firmware is responsible for managing hardware connections within the booth, including the printer and LED ring.
Routine updates bring performance improvements and additional features.
Table Of Contents
Explainer
What is the Guac Firmware?
The Guac Firmware is a piece of software that is installed on the computer inside of Guac.
This firmware is responsible for managing the hardware, both inside and outside of Guac, and their communication with the iPad which allows you to control the printer and LED ring.
Firmware updates may include performance improvements and new features for these hardware components.
The Hardware Dashboard is where you can download and install the updates.
Before You Start
Check For iPad And App Updates
Before attempting to download any Guac Firmware updates, be sure to check that both your iPadOS and Fiesta App are completely up to date.
To Update the iPadOS:
Open the iPad's Settings app
Tap on General on the left-hand side
Tap on Software Update
Tap on update if there's an update available
Updating Fiesta:
Open the iPad's App Store app
Tap on your photo/initials that are in the upper right-hand corner of the screen
Check to see if Fiesta has an update available on that list; if it does, please update it
Before You Start
Turn On Guac And Connect To WiFi
After ensuring both the iPad and Fiesta app are running the newest versions, you’ll need to make sure that Guac is powered on, the iPad is installed and connected to Wi-Fi, and the Ethernet settings are configured.
You can follow these guides for assembly, installation, and settings:
Step 1
Check For Updates
To check for updates:
Log in to the Fiesta iOS App
Tap the Account Management Dropdown in the top right corner
Tap Hardware Dashboard
Check the Firmware Update section for any updates
Note: If the System Check section on the Hardware Dashboard reports that Guac is not connected, you may need to check that everything is connected and your Ethernet settings are correct.
Learn more about what to do if Guac is not connected
Step 2
Download New Firmware
If an update is available, from the Fiesta iOS software:
Tap the Account Management Dropdown in the top right corner
Tap Hardware Dashboard
Tap Download in the Firmware Update section
Confirm by tapping Download Firmware Now
The firmware will now begin to download. Depending on the internet speed of the Wi-Fi network the iPad is connected to, it may take a few moments to complete.
Step 3
Install The Update
Once completed, you will receive a message asking if you would like to Update Guac Firmware. You can choose to update the firmware immediately or wait to update it later.
IMPORTANT: You will not be able to use Guac while the update is running.
Do not turn off/unplug the booth or close the app until the update is complete.
If you chose to update the firmware later, you can always return to the Hardware Dashboard to start the update.
To start the Firmware Update:
Log in to the Fiesta iOS App
Tap the Account Management Dropdown in the top right corner
Tap Hardware Dashboard
Tap Update
Confirm by tapping Update Firmware Now
What To Know
Viewing Firmware Release Notes
Want to know what’s included with each Firmware Update?
Review the Firmware Release Notes to learn more about the improvements that have been made with each version's release.
