Some Tap To Start Screens Are Cut Off In Admin Preview And Guest Interface
Last updated: June 8, 2026
Issue ID: PB-5861
Issue Summary
Some users have experienced their Tap To Start Screen being enlarged beyond their iPhone's screen resolution, resulting in some design elements or text being cut off.
Current Status
| Status | Known issue — no workaround |
|---|---|
| Affected product | Fiesta iOS App |
| Affected platform(s) | iOS |
| Affected versions | Fiesta 1.7.1 - 1.10.0 |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why is my design or text cut off on the Tap To Start Screen on my iPhone in 360 Events?
- Tap To Start Screen is cut off on iPhone
- Tap To Start Screen looks too zoomed in
- Text is missing from the Tap To Start Screen
- Parts of the Tap To Start design are off-screen
- 360 Tap To Start Screen does not fit the iPhone screen
- Tap To Start Screen looks different in the preview than on the guest screen
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App (iPhone) versions 1.7.1+
What Happens
When some 360 Tap To Start Screens are viewed on an iPhone, the design may appear enlarged beyond the screen size, causing text or design elements to be cut off.
Workaround Steps
None currently available.
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-5861
- Your current Fiesta login email address
- Your iOS App or Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue