Known Issue: Boomerang Captures Include An Extra Black Frame When Video Mode Is Enabled With Audio Enabled

Known Issue

 

Boomerang Captures Include An Extra Black Frame When Video Mode Is Enabled With Audio Enabled

Last updated: June 10, 2026

Issue ID: PB-8966


Issue Summary

Some users may experience an issue where Boomerang Captures include an extra black frame when Video Mode is enabled with audio recording turned on.


Current Status

Status Known issue — no workaround
Affected product Fiesta iOS App
Affected platform(s) iOS
Affected versions Fiesta 1.10.0+
Workaround available No
Fixed in Not fixed yet
Customer action required None

Common Ways Customers Describe This Issue

Customers may describe this issue in one of the following ways:

  • My Boomerang has a black frame in it
  • Boomerang Captures show a blank frame
  • There is an extra black screen in the Boomerang
  • Boomerangs look normal when video audio is off, but not when audio is on
  • The Boomerang has a glitchy black frame at the end
  • Turning on video audio adds a black frame to Boomerangs

 

Who Is Affected

This issue may affect customers using:

  • Fiesta iOS App versions 1.10.0+

 

What Happens

When Video Mode is enabled with audio recording turned on, Boomerang Captures may include an additional black frame that does not appear when audio recording is turned off.

 

Workaround Steps

None currently available.

 

When Will This Be Fixed?

We do not have an exact release date yet. This article will be updated when a fix is available.

 

User Action Required

None at this time.

 

What To Do When Experiencing This Issue

Please contact our Support team and include the following information:

  • The issue ID: PB-8966
  • Your current Fiesta login email address
  • Your iOS App version
  • A screenshot or screen recording of the issue

Contact Support

 

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