Known Issue: LED Ring Doesn't Turn On When Booth Type And Event Type Don’t Match [RESOLVED]

Known Issue RESOLVED

 

LED Ring Doesn't Turn On When Booth Type And Event Type Don’t Match

Last updated: July 20, 2026

Issue ID: PB-6924


Issue Summary

Some users have experienced an issue when using a Salsa 1 or Salsa 2 Photo Booth as a Sharing Station where the Salsa Booth Sharing Station's LED Ring does not turn on when being used for a 360 or DSLR Event.


Current Status

Status Fixed — update required
Affected product Fiesta iOS App
Affected platform(s) iOS
Affected versions Fiesta 1.7.1 - 1.10.0
Fixed in Fiesta 1.10.2
Customer action required Update Fiesta iOS App

Common Ways Customers Describe This Issue

Customers may describe this issue in one of the following ways:

  • Why is the LED Ring not turning on for my Sharing Station when I'm using a Salsa Booth as a Sharing Station in a 360 or DSLR Event?
  • The Salsa LED Ring does not turn on in Sharing Station
  • The booth lights stay off when using Sharing Station
  • Sharing Station is running, but the LED Ring is not lighting up
  • Salsa Booth lights do not work for 360 or DSLR events
  • The LED Ring only turns on for some event types
  • The booth is working as a Sharing Station, but the lights are off

 

Who Is Affected

This issue may affect customers using:

  • Fiesta iOS App versions 1.7.1 - 1.10.0

 

What Happens

When a Salsa 1 or Salsa 2 Booth is used as a Sharing Station for a 360 or DSLR Event, the LED Ring may not turn on while Sharing Station is running.

 

User Action Required

  • Update the Fiesta iOS App to version 1.10.2.

 

If The Issue Persists After Updating

Please contact our Support team and include the following information:

  • The issue ID: PB-6924
  • Your current Fiesta login email address
  • Your iOS App version
  • A screenshot or screen recording of the issue

Contact Support

 

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