Explainer
How To
What To Know
Explainer
Guac LED Issues
The LEDs in the Guac booth do not use the same connection method the Salsa 1 and Salsa 2 booths use. For this reason, it is much easier to troubleshoot and resolve issues with Guac LED connection. Often, when the LEDs are not connected, the Guac Brain is also not connected to the iPad.
What To Know
Can't Connect To LED Ring
Possible causes:
- iPad is not connected to Guac
- Ethernet settings are not correct
Troubleshooting steps:
- Ensure that the USB-C cable is securely connected to the iPad inside Guac
- Ensure that Guac is plugged into power
- Check the Ethernet settings in the iPad's Settings app
How To
Resolve Can't Connect To LED Ring
If Guac is powered on and the iPad is connected:
- Open the iPad Settings app
- Tap Ethernet in the left navigation
- Confirm that the settings are correct:
- Configure IP: Manual
- IP Address: 172.16.0.7
- Subnet Mask: 255.255.255.0
Note: If your settings are incorrect, you will not be able to print or control the LED ring. You can follow this guide to set up the Ethernet settings.
What To Know
Can't Customize LED Ring
Possible causes:
- iPad is not connected to Guac
- Ethernet settings are not correct
Troubleshooting steps:
- Ensure that the USB-C cable is securely connected to the iPad inside Guac
- Ensure that Guac is plugged into power
- Check the Ethernet settings in the iPad's Settings app
How To
Resolve Can't Customize LED Ring
If Guac is powered on and the iPad is connected:
- Open the iPad Settings app
- Tap Ethernet in the left navigation
- Confirm that the settings are correct:
- Configure IP: Manual
- IP Address: 172.16.0.7
- Subnet Mask: 255.255.255.0
Note: If your settings are incorrect, you will not be able to print or control the LED ring. You can follow this guide to set up the Ethernet settings.