Explainer
How To
- Resolve: Flash Not Working For Photos or GIFs
- Resolve: Flash Beeps After Every Photo
- Resolve: Flash Randomly Firing
What To Know
Explainer
Guac Flash Errors
The Guac Photo Booth Flash helps produce high-quality DSLR captures. When the flash does not fire, captures may appear dark, underexposed, complete black, or lower quality than expected.
Most flash issues can be resolved in a few minutes by checking the flash power, sync cable connection, flash adapter, or flash settings.
What To Know
Flash Not Working For Photos or GIFs
Possible causes:
- The Nikon AS-15 flash adapter is disconnected from the camera’s hot shoe
- The Guac flash sync cable is not connected to the Nikon AS-15 flash adapter
- The flash power switch is turned off
- The modeling lamp bulb on the original Godox MS300 flash unit is not fully screwed in
IMPORTANT: The newer Godox MS300V flash unit has a built-in modeling light and does not require a separate modeling lamp bulb.
What to check:
- Confirm the Godox Flash unit is turned on and set to the correct settings
- Confirm that the flash sync cable is firmly connected to the Nikon AS-15 Flash adapter
- Verify the Nikon AS-15 Flash adapter is securely connected to the hot shoe on top of the Canon camera
How To
Resolve: Flash Not Working For Photos or GIFs
Before starting, confirm the flash is plugged into power. Then complete the steps below:
- Turn the flash off (if the power is turned on)
- Unplug the sync cable from the Godox Flash unit
- Turn the knob on the Guac Photo Booth rear door to unlock the back door
- On the Canon camera, locate the Nikon AS-15 Flash adapter on top of the camera
- To unlock the Nikon AS-15 flash adapter, rotate the dial below the word LOCK counterclockwise
- Remove the Nikon AS-15 Flash adapter by sliding it off the hot shoe (metal mount on top of the camera)
- Unscrew the sync cable from the Nikon AS-15 Flash adapter
- Check for any damage to the threaded ring on the sync cable
- If no damage is present, securely reattach the sync cable to the Nikon AS-15 Flash adapter
- Reattach the flash adapter to the camera by sliding it into the hot shoe (metal mount on top of the camera) and ensuring the sync cable faces the front of the booth
- Lock the flash adapter by rotating the dial until it is secure
- Plug the sync cable back into the Godox Flash unit
- Turn the flash on
- Check to confirm that the Godox Flash unit is set to:
- Modeling lamp: 100%
- Power: 1/2
Learn more about the Godox Flash unit settings.
What To Know
Flash Beeps After Every Photo
Possible cause:
- The sound setting is turned on for the Godox Flash unit
How To
Resolve: Flash Beeps After Every Photo
- Turn on the Guac Flash
- Press the Volume button on the back of the Godox Flash unit once to silence the beeps
What To Know
Flash Randomly Firing
Possible cause:
- Another nearby device may be using the same wireless channel
How To
Resolve: Flash Randomly Firing
- Press and hold the GR/CH button for two seconds, until the channel ID number blinks
- Rotate the dial to select any channel between 25 and 29
- Press the dial to confirm the selection
- To remove the wireless tower icon from the upper-left corner of the Godox Flash unit display, press and hold the GR/CH and S1/S2 buttons at the same time
Note: Channels 1 through 4 are the most common wireless channels. Selecting a channel between 25 and 29 reduces the likelihood of another device using the same channel, which can cause accidental misfires.