All dimensions are width x height in pixels.
All event assets have a 10 MB file size limit, unless otherwise noted.
Event Settings
Event Capture Settings
Sharing
Event Settings
Event Interface
Tap to Start & Background
File Formats: MP4, JPG, or PNG
Maximum Length: 5 seconds
- 2048 x 2732
Learn More About Event Interfaces
Event Capture Settings
Photo Templates
Template Background
File Formats: JPG or PNG
Maximum Resolution: 300 ppi
-
2x6
- Portrait: 600 x 1800
- Landscape: 1800 x 600
-
4x6
- Portrait: 1200 x 1800
- Landscape: 1800 x 1200
-
4.5x6
- Portrait: 2316 x 3088
- Landscape: 3088 x 2316
- 6x6: 1800 x 1800
Template Overlay
File Format: PNG
Maximum Resolution: 300 ppi
-
2x6
- Portrait: 600 x 1800
- Landscape: 1800 x 600
-
4x6
- Portrait: 1200 x 1800
- Landscape: 1800 x 1200
-
4.5x6
- Portrait: 2316 x 3088
- Landscape: 3088 x 2316
- 6x6: 1800 x 1800
Learn More About Photo Templates
Event Capture Settings
Overlays
iPad, DSLR, and Virtual Events
File Format: PNG
Maximum Resolution: 300ppi
-
Portrait
- 4x6 (2:3 Aspect Ratio): 2048 x 3072
- 4.5x6 (3:4 Aspect Ratio): 2048 x 2732
-
Landscape
- 4x6 (2:3 Aspect Ratio): 3072 x 2048
- 4.5x6 (3:4 Aspect Ratio): 2732 x 2048
-
Square
- 2048 x 2048
IMPORTANT: These are the maximum resolutions. Uploading larger overlay sizes may cause unexpected issues.
360 Events
File Format: PNG
Maximum Resolution: 300ppi
- Portrait: 1080 x 1920
- Landscape: 1920 x 1080
Note: If your event includes a Photo Template, refer to the Photo Template file requirements.
Event Capture Settings
Soundtracks
360 Capture Soundtrack Audio
File Format: MP3
File Size: Up to 50MB
Note: Soundtrack will start at the start of the capture and only play the length of the capture.
Event Capture Settings
Intro/Outro Video
360 Intro & Outro Videos
File Format: MP4
Maximum Length: Up to 5 seconds
Learn More About 360 Intro & Outro Videos
Event Settings
Virtual Events
Custom Interface
File Formats: JPG or PNG
Maximum Size: 5MB
- Recommended Dimensions: 2048 x 2732
Custom Start Button
File Formats: JPG or PNG
- Recommended Dimensions: 600 x 600
- Minimum Dimensions: 300 x 300
Virtual Event Overlay
File Format: PNG
- 2048 x 2048
Stickers
File Format: PNG
- Maximum Dimensions: 2000 x 2000
Virtual Event Background Removal
File Formats: JPG or PNG
- Recommended Dimensions: 2048 x 2048
-
Minimum Dimensions: 900
Note: while you can upload an MP4 for your background, it will only show the first frame of the video.
Learn More About Virtual Event Effects
Event Settings
Live Gallery
Logo
File Formats: JPG or PNG
- Recommended Dimensions: 300 x 300
- Minimum Dimensions: 80 x 80
Featured Image
File Formats: JPG or PNG
Maximum Size: 5MB
- Recommended Dimensions: 1600 x 800
- Minimum Dimensions: 500 x 250
Event Capture Settings
Green Screen
Static Green Screen
File Formats: JPG or PNG
- Recommended Dimensions: 2048 x 2732
Animated Green Screen
File Format: MP4
Maximum Length: 5 seconds
- Recommended Dimensions: 2048 x 2732
- Minimum Dimensions: 480 x 640
Green Screen Overlay
File Format: PNG
- Portrait: 2048 x 2732
- Landscape: 2732 x 048
- Square: 2048 x 2048
- 2:3 Ratio: 2048 x 3072
- 3:2 Ratio: 3072 x 2048
Sharing
Email Template Design
Logo
File Formats: JPG or PNG
- Recommended Dimensions: 300 x 300
- Minimum Dimensions: 80 x 80
Learn More About Email Sharing
Event Settings
Proposals
Custom Proposal Backdrop
File Formats: JPG or PNG
Maximum Size: 5MB
- Minimum Dimensions: 500 x 500