Zoom Discrepancy Between Photo And Video Capture Modes
Last updated: June 8, 2026
Issue ID: PB-6743
Issue Summary
Some users have experienced an issue where Boomerang and Video captures are slightly zoomed in compared to Photo captures in the same event.
Current Status
| Status | Known issue — no workaround |
|---|---|
| Affected product | Fiesta iOS App |
| Affected platform(s) | iOS |
| Affected versions | Fiesta 1.7.1 - 1.10.0 |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why are my Boomerang and Video captures more zoomed in than Photo captures in iPad Events?
- Boomerang and Video Captures look slightly zoomed in
- Photo Captures look normal, but Boomerangs and Videos look closer
- Videos are cropped differently than Photos
- Boomerang Captures show less of the scene than Photo Captures
- Captures do not look consistent between Photo, Boomerang, and Video modes
- The camera framing changes between capture modes
Who Is Affected
This issue may affect customers using:
- Fiesta iOS App versions 1.7.1+
What Happens
When Captures are taken in the same event, Boomerang and Video Captures may appear slightly zoomed in compared to Photo Captures, causing the camera framing to look inconsistent between capture modes.
Workaround Steps
None currently available.
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-6743
- Your current Fiesta login email address
- Your iOS App version
- A screenshot or screen recording of the issue