Live Gallery Slideshow Briefly Shows "No Captures Yet" When Video Filter Is Active
Last updated: June 8, 2026
Issue ID: PB-8580
Issue Summary
Some users have experienced an issue where the Live Gallery Slideshow briefly shows "No Captures Yet" when the Live Gallery is filtered for Video captures before starting the Slideshow.
Current Status
| Status | Known issue — no workaround |
|---|---|
| Affected product | Fiesta Web App |
| Affected platform(s) | Web |
| Affected versions | Fiesta 1.9.0 - 1.10.0 |
| Workaround available | No |
| Fixed in | Not fixed yet |
| Customer action required | None |
Common Ways Customers Describe This Issue
Customers may describe this issue in one of the following ways:
- Why does the Live Gallery Slideshow display "No Captures Yet" while my Live Gallery is filtered for Video captures?
- Live Gallery Slideshow briefly says No Captures Yet
- No Captures Yet appears before the Slideshow starts
- Video Slideshow shows a blank message before playing
- The Slideshow does not start right away when filtered to Videos
- Live Gallery says there are no Captures even though Videos exist
- The Video Capture filter causes a No Captures Yet message
Who Is Affected
This issue may affect customers using:
- Fiesta Web App versions 1.9.0+
What Happens
When the Live Gallery is filtered to show only Video Captures, starting the Slideshow may briefly display "No Captures Yet" before the Slideshow begins.
Workaround Steps
None currently available.
When Will This Be Fixed?
We do not have an exact release date yet. This article will be updated when a fix is available.
User Action Required
None at this time.
What To Do When Experiencing This Issue
Please contact our Support team and include the following information:
- The issue ID: PB-8580
- Your current Fiesta login email address
- Your Web App version
- Your web browser (Safari, Chrome, Edge, etc.)
- A screenshot or screen recording of the issue