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How To Delete Captures From An Event

Updated

Table Of Contents

Walkthrough

How To

What To Know

 

 

Walkthrough
Deleting Captures From An Event

During events, sometimes test captures are taken to balance lighting, test printing, or to ensure the internet connection is strong and stable enough to send shares. The Fiesta Software has an easy solution for deleting captures that permanently removes them from the event! 

 

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How To
Delete Captures From An Event

  1. Log into the Fiesta Software
  2. Select the event you wish to delete captures from
  3. Select the Pencil Button on the right side of the Captures screen to begin editing
  4. Select each Checkbox for the captures that you want to delete
  5. Select Delete above your captures
  6. Confirm you want to delete the captures by selecting Delete Captures

Note: To delete all the captures from an event, press Select All, then select Delete.

 

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What To Know
What Happens When Captures Are Deleted

Delete Captures.png

When a capture is deleted, it is permanently removed from the event and the Live Gallery on all devices, across your entire account.

Links sent to guests via Text Share or Email Share for captures that have been deleted will no longer work, and they will not be able to access or view their captures if the captures have been deleted.

Deleted captures will also not be downloaded when downloading all of the event captures.

IMPORTANT: Once a capture is deleted, it cannot be recovered.

 

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What To Know
FAQ

Can captures be accessed after being deleted?

  • No, captures that have been deleted cannot be accessed.

Can captures be recovered after being deleted?

  • No, after captures have been deleted, they are removed from Fiesta servers and are unrecoverable.

Can captures be deleted accidentally?

  • No, deleting captures from an event is a multi-step process. One of the final steps includes typing out the word DELETE.

Help! Captures are missing from my event! 

  • Ensure the iOS device has a strong, stable internet connection. Captures won't sync to the event gallery until the device is online, and connected to a reliable network.
    Learn more about Offline Mode

Can I delete a full event?

 

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