Known Issue: 360 Events: Still Frames Of Every Capture Remain In The tmp Folder Without Being Deleted

Known Issue

 

360 Events: Still Frames Of Every Capture Remain In The tmp Folder Without Being Deleted

Last updated: November 4, 2026

Issue ID: PB-10871


Issue Summary

Some users may experience an issue where recording 360 Video Captures on iPhone leaves temporary image files behind, causing Fiesta to use an unusually large amount of device storage.


Current Status

Status Fix in progress — no workaround
Affected product Fiesta iOS App
Affected platform(s) iOS, iPhone
Affected versions Fiesta 1.11.0+
Workaround available No
Customer action required None

Common Ways Customers Describe This Issue

Customers may describe this issue in one of the following ways:

  • Fiesta is taking up a lot of storage on my iPhone
  • App storage keeps increasing after recording 360 Videos
  • Temporary files are not being deleted after 360 Captures
  • Fiesta is leaving hundreds of image files in the tmp folder
  • My iPhone storage does not go back down after processing Videos
  • 360 Video Captures are filling up the Fiesta app storage

 

Who Is Affected

This issue may affect customers using:

  • Fiesta iOS App versions 1.11.0+

 

What Happens

When 360 Video Captures are recorded on an iPhone, Fiesta may leave hundreds of temporary JPEG frames behind after processing, causing the app's storage usage to remain high instead of being cleared automatically.

 

When Will This Be Fixed?

Our team is actively working on a fix. We do not have an exact release date yet. This article will be updated when a fix is available.

 

What To Do When Experiencing This Issue

Please contact our Support team and include the following information:

  • The issue ID: PB-10871
  • Your current Fiesta login email address
  • Your iOS App version
  • Your iPhone model
  • A screenshot or screen recording of the issue

Contact Support

 

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