Known Issue: Guac Camera Produces Canon Error 70 When Some Timezones Are Set Automatically In iOS Settings [RESOLVED]

Known Issue RESOLVED

 

Guac Camera Produces Canon Error 70 When Some Timezones Are Set Automatically In iOS Settings

Last updated: November 4, 2026

Issue ID: PB-8222


Issue Summary

Some users may experience an issue where their Canon camera connected to Guac Photo Booth displays an Err 70 message and disconnect from Fiesta, preventing Captures from being taken.


Current Status

Status Fixed
Affected product Fiesta iOS
Affected platform(s) iOS, Guac
Affected versions Fiesta 1.7.1 - 1.11.2
Fixed in Fiesta 1.11.2
Customer action required Update Fiesta iOS

Common Ways Customers Describe This Issue

Customers may describe this issue in one of the following ways:

  • My Guac camera keeps showing Err 70
  • The camera disconnects from Fiesta when I try to take a Capture
  • Fiesta keeps reconnecting to the camera but cannot take a photo
  • Power cycling the camera fixes it temporarily, but the error comes back
  • My Canon camera works in other booth software but not in Fiesta
  • My booth cannot take Captures because the camera keeps freezing or disconnecting

 

Who Is Affected

This issue may affect customers using:

  • Fiesta iOS App versions 1.7.1 - 1.11.2
  • Guac Photo Booth
  • Canon EOS M50 Mk II
  • Canon EOS R100

 

What Happens

When Fiesta connects to some Canon EOS M50 Mark II or EOS R100 cameras, certain iPad time zone configurations may cause the camera to display Err 70 and end the tethered connection, preventing the booth from taking Captures until the camera is restarted.

 

User Action Required

  • Update the Fiesta iOS App to version 1.11.2 or newer.

 

If The Issue Persists After Updating

Please contact our Support team and include the following information:

  • The issue ID: PB-8222
  • Your current Fiesta login email address
  • Your iOS App version
  • Your Guac camera model
  • A screenshot or screen recording of the issue

Contact Support

 

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