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Tortilla Dashboard

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Table Of Contents

Explainer

How To

What To Know

 

 

Explainer
What is the Tortilla Dashboard?

The Tortilla Dashboard is where you can manage firmware updates and monitor the hardware connection for Tortilla. This includes checking whether the booth is connected to the Fiesta app and installing any available firmware updates.

Firmware updates may improve booth performance, resolve bugs, or enable new features, and help ensure a reliable experience during events.

 

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What To Know
Best Practices For Updating Firmware

Here are some best practices for updating the Tortilla firmware:

  • Check for iPhone iOS and Fiesta updates first
    Make sure the iPad is running the latest version of iPadOS and the Fiesta app is up to date before updating the firmware. This helps avoid compatibility issues and ensures the latest features and fixes are in place.
  • Check that Bluetooth is enabled
    Before starting a firmware update, ensure that Bluetooth is turned on. This is essential for the booth's hardware to connect properly to the Fiesta app during the update process.
  • Ensure Stable Power Supply
    Before starting the update, ensure the booth has a stable power connection to avoid interruptions during the process.
  • Avoid Interruptions During the Update
    Do not turn off or unplug the booth or iPad while the firmware is being updated to prevent corruption of the update.
  • Update During Off-Peak Hours
    If possible, perform the update during off-peak hours or when the booth isn’t being used for events to minimize disruption.
  • Test Booth Features After Update
    After updating, test the booth’s major features (e.g., camera, printer, LED ring) to ensure everything works as expected. 

 

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How To
Check For Tortilla Firmware Updates

UpdateFirmware.png

 

  1. Power On The Tortilla
  2. Log in to the Fiesta iOS App
  3. Tap the Account Icon in the top right corner
  4. Tap Hardware Dashboard
  5. Tap Tortilla Dashboard
  6. Check the Firmware Update section for any updates
  7. If a firmware update is available, the message "New Version is Available" will appear in the Firmware Update section along with an option to download the update. 

IMPORTANT: If the System Check shows Tortilla is not connected, connect the hardware before attempting a firmware update.

 

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How To
Download And Install Tortilla Firmware Update

  1. Power on the Tortilla 
  2. Log in to the Fiesta iOS App on the iPhone
  3. Tap the three horizontal lines at the top left
  4. Tap the Account Name
  5. Tap Hardware Dashboard
  6. Tap Tortilla Dashboard
  7. Tap Update in the Firmware Update section
  8. Confirm by tapping Update Firmware Now
    Note: A loading screen will appear as the update begins. Do not turn off the Tortilla Booth or disconnect the iPhone during this update
  9. Once the update has finished, a green banner will appear along the top of the screen confirming that the new version is installed. The Tortilla Booth information will also state "You Are Up To Date"
  10. Exit Fiesta
  11. Launch the iPhone Settings app
  12. Navigate to Bluetooth
  13. Turn the Bluetooth settings off, wait 10 seconds, and turn back on 

IMPORTANT: You will not be able to use Tortilla while the update is running.  DO NOT turn off/unplug the booth or close the app until the update is complete. 

 

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What To Know
System Check

The System Check in the Tortilla Hardware Dashboard is where the Tortilla hardware connects to the Fiesta iOS App. This connection ensures that all essential booth components are linked properly. Whether setting up for the first time or reconnecting after a disconnection, this is where the Tortilla hardware is paired, and the connection is verified.

Learn more about connecting Tortilla

 

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What To Know
FAQ

Do I still need to use the Tortilla App for connecting my booth?

  • No, the Tortilla App is no longer necessary to connect your Tortilla to Fiesta. You can connect your Tortilla in the Fiesta Hardware Dashboard.

Can I use Tortilla while the firmware update is happening?

  • No, you cannot use Tortilla while the firmware update is in progress. The booth must stay powered on, and the app should remain open until the update is complete.

Can I update the firmware without being connected to the booth?

  • No, firmware updates require an active connection between your iPad and the booth's hardware.

 

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