Explainer
How To
What To Know
- Salsa 2 Dashboard
- Guac Dashboard
- Chips Dashboard
- Tortilla Dashboard
- System Check
- What are System Logs?
- FAQ
Explainer
What is the Hardware Dashboard?
The Hardware Dashboard is the central place to view and manage the hardware status of the connected booth. Once the booth is powered on and the iOS device is connected, use the Hardware Dashboard to:
-
Access Booth Dashboards
Depending on the connected booth (Guac Photo Booth, Chips Printer, Salsa 2 Photo Booth, or Tortilla 360 Booth), the Hardware Dashboard displays links to the specific dashboard where the firmware details can be viewed, printer settings managed, and more. -
Run a System Check
Quickly check whether essential components like the booth, printer, and camera are properly connected. -
Send System Logs
Generate and send system logs directly to the PBSCO support team to help troubleshoot any technical issues with the booth.
This dashboard provides quick access to essential hardware details, no matter which PBSCO booth is in use.
How To
Access The Hardware Dashboard
- Log in to the Fiesta Software (iOS) with the booth powered on and the iOS device connected
- Tap the Account icon in the upper-right corner
- Tap Hardware Dashboard
What To Know
Salsa 2 Dashboard
The Salsa 2 Dashboard is the main hub for managing firmware updates and monitoring the Salsa 2 hardware connection. This includes checking the connection status between the booth and the Fiesta iOS Software, as well as installing any available firmware updates.
Firmware updates may include performance improvements, bug fixes, or new features, and help keep the booth running smoothly. If a hardware connection issue is detected, the dashboard provides visibility so it can be resolved quickly.
Learn more about the Salsa 2 Dashboard and updating Salsa 2 firmware.
What To Know
Guac Dashboard
The Guac Dashboard is where Guac Photo Booth firmware information can be found. This firmware manages hardware connections within the booth, such as the printer and LED ring. Firmware updates bring performance improvements and new features, and can be downloaded and installed directly from the Guac Dashboard.
Learn more about the Guac Dashboard and updating your Guac Photo Booth firmware.
What To Know
Chips Dashboard
The Chips Dashboard is the central hub for managing the Chips Printer and its connection to the Guac Photo Booth. It allows control of key features such as the firmware updates, printer settings, and print queue. Additionally, the Chips Dashboard enables wireless connections for the Chips Photo Booth printer.
- Chips Firmware Update: The firmware manages both wired and wireless connections between the printer and the Guac Brain. Keeping the firmware updated ensures stable communication and printer functionality.
- Printer Settings: The Printer Settings section allows adjustment of media size, configuration of print options, and management of other printer-specific preferences to optimize printing performance.
- Print Queue: The Print Queue lets users monitor and manage print jobs, ensuring smooth operation by providing visibility into active and pending print tasks.
By using the Chips Dashboard, printer settings can be controlled, and any issues related to connectivity and print job troubleshooting can be resolved.
Learn more about the Chips Dashboard.
What To Know
Tortilla Dashboard
The Tortilla Dashboard is where firmware updates are managed, and the hardware connection for the Tortilla 360 Booth is monitored. This includes checking whether the booth is connected to the Fiesta iOS and installing any available firmware updates.
Firmware updates may improve booth performance, resolve bugs, or enable new features, and help ensure a reliable experience during events.
Learn more about the Tortilla Dashboard and updating Tortilla firmware.
What To Know
System Check
The System Check provides at-a-glance information about the hardware connections within the Guac Photo Booth, Chips Printer, Tortilla 360 Booth, or Salsa 2 Photo Booth, confirming that everything is ready or flagging any issues that may appear.
The system will check if:
- The booth is connected
- The camera is connected (if applicable)
- The printer is connected (if applicable)
A green light indicates that the hardware is connected.
A yellow light means the system is currently checking that particular hardware component.
A red light appears if the iOS device cannot be detected or if there seems to be an issue.
Note: The System Check confirms connectivity only and does not check if the settings are correct.
What To Know
What are System Logs?
System Logs are a collection of data about how the booth is performing. These logs may contain important information that can be useful for the PBSCO support team to troubleshoot any issues users encounter.
The System Logs include:
- Fiesta Software Account Name
- Hardware information
- Event Name and Event Date(s)
- Activity in the Fiesta Software (iOS)
The System Logs do not include:
- Fiesta Software Account Passwords
- iOS device access or Event Passcodes
- Guest email addresses or phone numbers
- Event Captures
How To
Send System Logs
- Assemble and power on the booth
- Set up the email app on the iOS device
- Log in to the Fiesta iOS Software
- Tap the Account icon in the upper-right corner and select View My Account
- On the Account Management screen, tap Hardware Dashboard
- Tap Send System Logs
Note: It may take a few seconds for the email to generate after tapping Send System Logs.
What To Know
FAQ
What does the System Check do?
- The System Check verifies that booth components like the camera, printer, and booth itself are connected. It shows a green, yellow, or red status for each component.
Are System Logs safe to share?
- Yes, the System Logs only include the app and booth activity and hardware info. They do not include guest data, account passwords, or captures.
What does a red light in the System Check mean?
- A red light indicates the system is unable to detect that particular hardware component. Refer to the corresponding troubleshooting guide for the booth.
Why hasn’t the Send System Logs email shown up yet?
- The email can take a few seconds to generate after tapping “Send System Logs.” Make sure to verify the email app is set up on the iOS device.