Explainer
How To
What To Know
- Salsa 2 Dashboard
- Guac Dashboard
- Chips Dashboard
- Tortilla Dashboard
- System Check
- What Are System Logs?
- FAQ
Explainer
What Is The Hardware Dashboard?
The Hardware Dashboard is the main place to check and manage the status of a connected booth. Once the booth is powered on and the iOS device is connected, the Hardware Dashboard gives access to the tools needed to review hardware health and take action.
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Access Booth Dashboards
Depending on the connected booth, including Guac Dashboard, Chips Dashboard, Salsa 2 Dashboard, or Tortilla Dashboard, the Hardware Dashboard links to the correct dashboard to review firmware details, manage printer settings, and more. -
Run a System Check
Review whether key components, such as the booth, printer, and camera, are connected properly. -
Send System Logs
Generate and send system logs to the PBSCO support team to help identify and troubleshoot technical issues with the booth.
This dashboard keeps essential hardware information in one place, regardless of which PBSCO booth is connected.
How To
Access The Hardware Dashboard
- Power on the photo booth and connect the iOS device
- Log in to the Fiesta iOS App
- Select the Account icon in the upper-right corner
- Select Hardware Dashboard in the dropdown menu
Note: The Hardware Dashboard is only accessible on the Fiesta iOS App, and is not available on the Fiesta Web App.
What To Know
Salsa 2 Dashboard
The Salsa 2 Dashboard is the main place to manage firmware updates and monitor the Salsa 2 hardware connection. This includes checking the connection status between the booth and the Fiesta iOS Software, along with installing any available firmware updates.
Firmware updates may include performance improvements, bug fixes, or new features. The dashboard also makes hardware connection issues easier to identify so they can be resolved.
Learn more about the Salsa 2 Dashboard.
What To Know
Guac Dashboard
The Guac Dashboard shows firmware information for the Guac Photo Booth. This firmware manages hardware connections inside the booth, such as the printer and LED ring.
Firmware updates can add new features, improve performance, and help keep the booth current. Available updates can be downloaded and installed directly from the Guac Dashboard.
Learn more about the Guac Dashboard.
What To Know
Chips Dashboard
The Chips Dashboard is the central place to manage the Chips Printer and its connection to the Guac Photo Booth. It includes firmware updates, printer settings, print queue visibility, and wireless connection tools for the Chips Photo Booth printer.
- Chips Firmware Update: The firmware manages wired and wireless communication between the printer and the Guac Brain. Keeping firmware current helps maintain stable communication and printer performance.
- Printer Settings: This section controls media size, print options, and other printer-specific preferences.
- Print Queue: This area shows active and pending print jobs so print activity can be monitored and managed.
The Chips Dashboard helps manage printer settings and supports troubleshooting for connectivity and print-job issues.
Learn more about the Chips Dashboard.
What To Know
Tortilla Dashboard
The Tortilla Dashboard is where firmware updates are managed and the hardware connection for the Tortilla 360 Booth is monitored. This includes checking whether the booth is connected to the Fiesta iOS and installing any available firmware updates.
Firmware updates may improve performance, resolve bugs, or enable new features, which helps support a reliable event experience.
Learn more about the Tortilla Dashboard.
What To Know
System Check
The System Check provides an at-a-glance view of hardware connections within the Guac Photo Booth, Chips Printer, Tortilla 360 Booth, or Salsa 2 Photo Booth. It confirms whether everything is connected or highlights where an issue may be present.
The system will check if:
- The booth is connected
- The camera is connected (if applicable)
- The printer is connected (if applicable)
A green light indicates the hardware is connected.
A yellow light means the system is checking that hardware component.
A red light appears when the iOS device cannot detect the component or when an issue may be present.
Note: The System Check confirms connectivity only and does not verify whether settings are configured correctly.
What To Know
What Are System Logs?
System Logs are a collection of data about booth performance. This information can help the PBSCO support team troubleshoot issues affecting booth operation.
The System Logs include:
- Fiesta Software Account Name
- Hardware information
- Event Name and Event Date(s)
- Activity in the Fiesta Software (iOS)
The System Logs do not include:
- Fiesta Software Account Passwords
- iOS device access or Event Passcodes
- Guest email addresses or phone numbers
- Event Captures
IMPORTANT: Before sending your System Logs, please ensure that System Logs have been requested by the PBSCO Support Team. System Logs received without a Support Team request will require additional information about the issue that you are experiencing, leading to additional delays in resolving the issue.
How To
Send System Logs
- Power on the photo booth and connect the iOS device
- Log in to the Fiesta iOS App
- Select the Account icon in the upper-right corner
- Select Hardware Dashboard in the dropdown menu
- Tap Send System Logs
- Tap Send System Logs again to confirm
Note: The Hardware Dashboard is only accessible on the Fiesta iOS App, and is not available on the Fiesta Web App.
What To Know
FAQ
What does the System Check do?
- The System Check verifies that booth components like the camera, printer, and booth itself are connected. It shows a green, yellow, or red status for each component.
Are System Logs safe to share?
- Yes, the System Logs only include the app and booth activity and hardware info. They do not include guest data, account passwords, or captures.
What does a red light in the System Check mean?
- A red light indicates the system is unable to detect that particular hardware component. Refer to the corresponding troubleshooting guide for the booth.
Why hasn’t the Send System Logs email shown up yet?
- The email can take a few seconds to generate after tapping “Send System Logs.” Make sure to verify the email app is set up on the iOS device.