Explainer
How To
- Access Event Dashboard
- Edit Event Info
- Access Preview Capture
- Download Captures From Event Dashboard
- Resolve Missing Event Captures
What To Know
- Event Information
- Captures
- Preview Capture
- Automatic Capture Management
- Missing Event Captures
- Proposals
- Analytics
- FAQ
Explainer
What Is The Event Dashboard?
The Event Dashboard is the central hub for managing an event in Fiesta. It includes three main sections:Captures, Proposal, and Analytics.
From this dashboard, you can manage captures, update event details, create Proposals, view Analytics, and more.
The Event Dashboard is also where iPad, DSLR, and 360 Events can be started, or where the link to a Virtual Booth Event can be shared.
IMPORTANT: iPad, DSLR, and 360 Events can only be started from the Fiesta iOS App.
How To
Access Event Dashboard
- Log in to Fiesta
- Select an event or create a new event
The Event Dashboard opens automatically after an event is selected.
What To Know
Event Information
Event Information, or Event Info, contains the basic details of an event: Event Name, Event Date, Event Time, and Event Type.
Select Edit Event Info to update the event's name, start and end dates, and the type of event.
How To
Edit Event Info
- Log in to Fiesta
- Select the three-dot menu next to the event name
- Select Edit Event Info
- Modify the Event Name, Event Date, Event Time, or Event Type
- Select Save
What To Know
Captures
The Captures tab on the Event Dashboard in Fiesta displays all captures taken during an event. Captures in this tab can be viewed or managed.
Captures shown here that match the event’s Capture Display Preferences also appear in the event’s Live Gallery.
Additional captures can be added in the Captures tab using the following methods:
- Dropbox Watch Folder
- Direct upload
Learn more about uploading additional captures to an event
Unwanted captures can be deleted from the Event Gallery within the Captures tab.
IMPORTANT: Captures deleted from the Event Gallery are permanently removed from both the event and the Live Gallery. These captures cannot be recovered.
Learn more about event Captures
How To
Access Preview Capture
- Log in to Fiesta
- On the Events screen, select the event to view the captures
- In the Event Dashboard, select the capture to preview
The Preview Capture window will open to the selected capture.
How To
Download Captures From Event Dashboard
- Log in to Fiesta
- On the Events screen, select the event to view the captures
- In the Captures tab, select the three (3) dots to the right
- Select Download Event Captures
- Select Branded Captures, Unbranded Captures, or both
- Select Download
The selected captures will begin downloading shortly.
What To Know
Preview Capture
Preview Capture allows a single capture to be opened and managed from the Event Dashboard.
After a capture is selected, a larger preview window opens with additional options for that capture.
Set as Cover
- Sets the current capture as the Event cover on the Events screen
- Enables the ability to fully customize what is visible
View in Live Gallery
- Opens the Live Gallery link to view the selected capture
- Only available if Live Gallery is enabled
Download
- Provides the option to download a single capture
- Downloads the selected capture as a single file instead of a folder
- Enables printing from the Event Dashboard
Learn more about printing from the dashboard - Only available in the Fiesta iOS App on an iPad
Share
- Allows a single capture to be shared after an event
- The event does not need to be started to share a single capture
Delete
- Deletes only the selected capture
- Once captures are deleted, they cannot be recovered!
What To Know
Automatic Capture Management
Fiesta has a built-in system to help prevent captures from using too much storage on the iOS device.
IMPORTANT: After 7 days, captures that have successfully uploaded to the Fiesta servers are automatically removed from the iOS device.
Thumbnail previews of each capture remain visible after removal.
To access a removed capture again, select it while the device is connected to Wi-Fi. The capture will begin downloading again. Once downloaded, it can be viewed, shared, and printed again for up to 7 additional days.
The chart above explains the icons that appear in the upper-right corner of each capture thumbnail during the upload and download process.
Note: The 7-day timer does not begin until a capture has been successfully uploaded to the Fiesta servers.
What To Know
Missing Event Captures
Fiesta automatically enables Offline Mode when the internet connection is too weak for captures to upload to the servers or when there is no internet connection.
While Fiesta is running in Offline Mode, captures are stored only on the iOS device. In the Event Dashboard's Captures tab, these captures will display the Desynchronized icon. Capture shares will be delayed, and some or all event captures may be missing from the Event Dashboard in the Fiesta Web App or the Fiesta iOS App on another device.
Once the iOS device is connected to a strong internet connection, any queued captures will automatically upload to the servers for remote storage, and delayed capture shares will be delivered to guests.
To avoid permanently losing captures, do not delete Fiesta from the iOS device until all event captures have finished uploading to the servers.
How To
Resolve Missing Event Captures
- Connect the iOS device used to run the event to a strong internet connection
- Log in to the Fiesta iOS App
- Select the event
- Keep the iOS device awake and the Fiesta iOS App open to the event’s Captures tab until all captures display the Synchronized icon
IMPORTANT: It can take up to 24 hours with strong Wi-Fi and the Fiesta iOS App open for captures to fully upload and delayed shares to send.
What To Know
Proposals
An Event Proposal is a way to visualize and share with a client how an event will look, feel, and run.
A proposal is typically created and shared with a potential client who has already provided information about the event, such as theme, colors, requested features, capture modes, and backdrops.
The Proposal section of the Event Dashboard streamlines the process of creating a Proposal by automatically generating a webpage based on the event’s settings and branding.
Learn more about creating an Event Proposal
Note: Proposals are only available on the Fiesta Pro subscription tier.
What To Know
Analytics
Event Analytics provides insight into how guests interacted with an event.
From the Analytics section of the Event Dashboard, view detailed stats such as the most popular capture modes and sharing methods, how many guests interacted with the call-to-action button, which captures were viewed or shared the most frequently, and more.
Sharing data and survey results can be downloaded as a CSV spreadsheet from the Analytics page. This file includes the email addresses and phone numbers entered by guests during the event, making it a valuable resource for post-event marketing and follow-ups.
Learn more about Event Analytics and Survey Results
What To Know
FAQ
Why can't I start my event from the Fiesta Web App?
- Most guest-facing event features require direct interaction with a touchscreen, iOS camera, and iOS device processing. Because of this, events can only be started from the Fiesta iOS App on an iPad or iPhone.
Can I print Photo captures from the Event Dashboard in Fiesta?
-
Yes. Select a Photo capture in the Event Dashboard, then select Print from the preview window.
Note: Printing is only available on the Fiesta Pro subscription tier.
What should I do if my captures are Desynchronized
?
- Ensure your iOS device is connected to a stable internet connection and leave the Fiesta iOS App open to the Event Dashboard to allow the captures to finish uploading.
- If it has been longer than 24 hours and the captures are still Desynchronized, reach out to the PBSCO support team for additional assistance.
How do I share a Proposal link or Analytics data from the Event Dashboard with a client?
- Select the Copy Proposal Link button to copy the Proposal link; you can then paste the link into an email or text message to the client.
- To share Analytics data, select the Link button next to the Email Sharing & Survey Data button, then share the link with the client by email or text message.