Explainer
How To
What To Know
Explainer
What Is My Account?
The My Account page in the Fiesta Software allows you to manage your personal and business information. This information connects your booth to your business and helps maintain a branded and professional Fiesta account across all events.
Here, you’ll be able to add or update:
- User Details
- Company Information
- Social Accounts
- Legal Information
How To
Access My Account
- Log in to Fiesta
- Select the Account Icon in the upper-right corner
- Select View My Account from the dropdown menu
What To Know
User Details
The User Details section of My Account contains the personal information connected to the Fiesta account. These details are for account and internal use only, and will never been seen by guests.
User Details includes first and last name, email address, and phone number. Updating the email address in this section changes the email address used to log in to Fiesta, but does not change the public company email address shown on guest-facing features.
Note: User Details does not appear in event settings and is not visible to guests.
Learn more about changing your Fiesta Account Login.
What To Know
Company Details
The Company Details section of My Account stores the business name, company email, website URL, and public phone number. These details can appear on branded event experiences when Company Information is enabled in an event's settings.
Company Details can appear in Virtual Events, Email Shares, Live Galleries, Event Proposals, and the Portfolio.
Learn more about adding your Company Details to an event.
What To Know
Social Accounts
The Social Accounts section of My Account stores links for your business Facebook, Twitter, and Instagram pages. These links can help guests find business social profiles from supported event experiences.
Social Accounts can appear in Virtual Events, Email Shares, Live Galleries, Event Proposals, and the Portfolio when Company Information is enabled for an event.
Note: Social sharing platforms and share captions are managed from each event’s Branding settings, not from My Account.
Learn more about adding your Social Accounts to an event.
What To Know
Legal
The Legal section of My Account stores links to the Terms And Conditions and Privacy Policy pages for your business. These links help explain how guest information is handled when captures, email addresses, or phone numbers are collected.
Legal information can appear in Virtual Events, Email Shares, Live Galleries, Event Proposals, and the Portfolio
Note: When Text or Email Sharing are enabled, Fiesta collects and stores guest contact information. Add legal URLs that match the business’s privacy requirements and data practices.
How To
Update Account Information
- Log in to Fiesta
- Select the Account icon in the upper-right corner
- Select View My Account from the dropdown menu
- Under My Account, enter the updated information
What To Know
FAQ
Why do I see an invalid URL error when entering my website, social accounts, or legal URLs?
- A valid URL for Fiesta includes a protocol ("https://"), a subdomain ("www."), a domain ("websitename"), and a domain extension (".com"), followed by any user identifier or path ("/username").
- Example: "https://www.photoboothsupplyco.com"
How do I enter my Terms and Conditions, and Privacy Policy into such a small field?
- The fields in the Legal section of My Account are used to enter URLs directing to any external Terms and Conditions or Privacy Policy webpages on your company website.
- Example: "https://www.photoboothsupplyco.com/pages/terms"
What information from My Account is visible to my clients or guests?
- Only information that you enter under the Company Details, Social Accounts, and Legal sections of My Account can be made visible to clients or guests if Use Default Company Info is enabled for your event.
Learn more about Branding Info and Sharing Settings.