Known Issues
Last updated with Fiesta 1.0.2
Design Studio
Design options shown in the Design Studio Editor may include additional layouts that do not match the selected layout.
Guest Experience (iPad, DSLR, and 360 Events)
Edits made to a Photo Template or Overlay in Design Studio while the event is running may not be applied.
Workaround: Remove the design from the Capture Mode and add the updated design.
Entering a phone number that start with a zero may prevent users from sending text shares.
Guest Experience (iPad and DSLR Events)
Gallery Mode may display a blank black screen for specific events that include captures taken from the Salsa iOS App.
GIF captures may fail to apply filters to all frames.
Processing longer video captures may take more time than expected.
Some animated Masks may not appear correctly in captures.
Fiesta Onboarding
Upon first login, the onboarding screen may fail to load and may appear briefly when navigating through the app.
Workaround: Navigate to Design Studio or Business Tools to complete the onboarding form.
Event Dashboard
The option to download all captures from an event may appear greyed out and unavailable.
Event Settings – Interface
The Fiesta library for Tap To Start Screens may not show all available options.
Event Settings – Modes
When selecting a Photo Template layout, filtering by 4.5x6 or 9x16 may display a blank page. (iPad and DSLR Events)
Overlays created in Design Studio may not appear when browsing existing Overlay designs from the 360 Modes settings. (360 Events)
Event Settings – Branding
Entering URLs that contain a hyphen for a Call-To-Action button may display an error and not save.
Email Sharing
The subject line for emails may have an unexpected lower limit for characters.
Workaround: Modify the subject line from the Salsa App.
Printing (iPad and DSLR Events)
Auto-print may fail to work if the Print Button is not enabled.
Setting the number of auto-printed copies may not work in correctly setting the number of copies to be printed.
Chips may fail to connect when the iPad is offline. (Guac Booth)
Sharing Station
Starting Sharing Station for the first time in an event with numerous captures may take a longer time to load than expected.
Workaround: Remain connected to Wi-Fi and wait for all captures to finish downloading. Subsequent starts of Sharing Station will load immediately.
Offline Mode (Fiesta iOS App only)
Devices page in Account Management may display an infinite loading indicator when viewed offline.
Business Tools
Business Tools may not appear in the top navigation when logged in to an account that is not subscribed.
Workaround: If you need to access the Marketing Materials, log in to the Salsa Web App.
Tortilla Dashboard
A duplicate Tortilla may appear when updating firmware.
If you run into an issue that is not listed here, reach out to our support team.
