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Guac Dashboard

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Table of Contents

Explainer

How To

What To Know

 

 

Explainer
What is the Guac Dashboard?

The Guac Dashboard is where Guac Firmware information can be found. Guac Firmware manages hardware connections within the booth, such as the printer and LED ring. Firmware updates bring performance improvements and new features, and can be downloaded and installed directly from the Guac Dashboard.

 

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What To Know
Best Practices For Updating Firmware

Here are some best practices for updating the Guac firmware:

  • Check for iPadOS and Fiesta updates first
    Make sure the iPad is running the latest version of iPadOS and the Fiesta app is up to date before updating the firmware. This helps avoid compatibility issues and ensures the latest features and fixes are in place.
  • Ensure Stable Power Supply:
    Before starting the update, ensure the booth has a stable power connection to avoid interruptions during the process.
  • Avoid Interruptions During the Update:
    Do not turn off or unplug the booth or iPad while the firmware is being updated to prevent corruption of the update.
  • Update During Off-Peak Hours:
    If possible, perform the update during off-peak hours or when the booth isn’t being used for events to minimize disruption.
  • Test Booth Features After Update:
    After updating, test the booth’s major features (e.g., camera, printer, LED ring) to ensure everything works as expected. 

 

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How To
Check For Guac Firmware Updates 

  1. Log in to the Fiesta iOS App
  2. Tap the Account Icon in the top right corner
  3. Tap Hardware Dashboard
  4. Tap Guac Dashboard
  5. Check the Firmware Update section for any updates
  6. If a firmware update is available, the message "New Version Available" will appear in the Firmware Update section along with an option to download the update. 

IMPORTANT: If the System Check section on the Hardware Dashboard reports that Guac is not connected, you may need to check that everything is connected and your Ethernet settings are correct.

Learn more about what to do if Guac is not connected 

 

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How To
Download And Install Guac Firmware Update

  1. Log in to the Fiesta iOS App
  2. Tap the Account Icon in the top right corner
  3. Tap Hardware Dashboard
  4. Tap Guac Dashboard
  5. Tap Download in the Firmware Update section
  6. Confirm by tapping Download Firmware Now
    Note: The firmware will now begin to download. Depending on the internet speed of the Wi-Fi network the iPad is connected to, it may take a few moments to complete.
  7. Once the process is completed, you will receive a message asking if you would like to update the Guac firmware. You can choose to update the firmware immediately or opt to update it later.
  8. Tap Update Firmware Now

IMPORTANT: You will not be able to use Guac while the update is running.  DO NOT turn off/unplug the booth or close the app until the update is complete. 

 

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How To
Complete The Guac Firmware Update Later

If you choose to update the firmware later, you can always return to the Hardware Dashboard to start the update.

To complete the Guac firmware update later:

  1. Log in to the Fiesta iOS App
  2. Tap the Account Icon in the top right corner
  3. Tap Hardware Dashboard
  4. Tap Guac Dashboard
  5. Tap Update
  6. Confirm by tapping Update Firmware Now

 

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What To Know
FAQ

How do I know if a firmware update is available?

  • A "New Version Available" message will appear in the Guac Dashboard if an update is ready to download.

Will updating the firmware erase my settings or files?

  • No, updating the firmware won’t remove any saved settings, files, or templates.

Can I use the booth while the firmware is updating?

  • No, it’s best to wait until the update is fully complete before using the booth again to avoid any disruptions or errors.

 

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