Explainer
How To
- Send Captures To Client Via Live Gallery Link
- Send Analytics, Sharing Data, And Captures To A Client
What To Know
Explainer
Sharing Captures After An Event
There are several ways to share event captures and data with your client after an event:
- Share the event’s Live Gallery, allowing clients to view and download captures online for as long as your Fiesta subscription is active
- Download and send a ZIP file so clients can save their captures for long-term storage
- Export and send a CSV file containing the event’s Sharing and Survey Data
When downloading captures from the Live Gallery or a ZIP file, only the captures enabled in the Live Gallery settings will be included. For example, if only Branded or Unbranded captures are enabled, only those captures will be available to download.
Note: Sharing captures and data requires the Fiesta Pro subscription tier.
How To
Send Captures To Client Via Live Gallery Link
- Log in to Fiesta
- Select the event you want to share captures from
- Select Configure Event
- Select the Live Gallery tab
- Select Gallery Options
- Ensure Enable Live Gallery is toggled on
- Toggle on Download All
Note: Anyone who has the Live Gallery link will also have access to the Download All option - Press Copy Live Gallery Link button
- Send the copied link to your client
Learn more about the Live Gallery
Note: When Download All is enabled, clients and guests with Live Gallery access can select the Download button in the upper-right corner of the Live Gallery to download a ZIP file containing all captures in the Live Gallery to their device.
What To Know
Share Captures and Analytics
In addition to sharing captures through the Live Gallery, Fiesta also lets you send event captures and data directly to your client from the Share Captures and Analytics window, which includes the following options:
- Live Gallery: Emails the client a link to the event's Live Gallery
- Event Captures: Emails the client a ZIP file containing all event captures
- Sharing and Survey Data: Emails the client a CSV file containing the event's Sharing and Survey Data
This feature is especially useful when you do not want to keep the Live Gallery enabled or do not want guests to have access to the Download All option, while still providing your client with access to their event captures and data.
How To
Send Analytics, Sharing Data, And Captures To A Client
- Log in to Fiesta
- Select the event you wish to share captures and data from
- Select the three-dot menu next to Configure Event
- In the dropdown menu that appears, select Share Analytics and Captures
- Select the boxes beside the options to share with the client
- Enter the client's email address in the Email Address field under Share Via Email
- Select Send Email
What To Know
FAQ
Do I need an active Fiesta subscription to share captures with clients?
- Yes, an active Fiesta subscription is required to share captures with clients, and for clients and guests to be able to access the Live Gallery.
Will guests be able to download all of the captures from an event if I use the Live Gallery method?
- Yes, anyone with the Live Gallery link will be able to download captures using the Download All option.
Will the Capture Display Preferences affect the Live Gallery Download All option?
- No, the Download All option will allow all captures to be downloaded, regardless of whether they appear in the Live Gallery.
Is there a way to prevent guests from accessing the Download All option in the Live Gallery if it is enabled?
- The Live Gallery Password can be enabled after an event and the password provided to clients to prevent access to the Live Gallery.
Note: If the Live Gallery Password is added before the event occurs, guests will receive the password with their Email Shares.
Why didn't my client receive the Share Captures and Analytics email?
- Check for and remove any line breaks or emojis from the event's name, as these can interfere with Fiesta's ability to generate and send emails from the Share Captures and Analytics screen.
- If the email is still not being received, please reach out to our support team for assistance.