Supported Devices

Table Of Contents

What To Know


What To Know
Supported Devices

The Fiesta iOS App supports a range of iPhone and iPad models. Some older models are only partially supported and may experience issues such as slow navigation, event start failures, or other unexpected behavior. Booth hardware has separate device requirements, so supported models may vary by product.

Fiesta Software Supported Devices

Support Level Supported Devices Important Notes
Fully Supported

iPad Pro Models:

- iPad Pro 13" (M4) (7th Gen)

- iPad Pro 12.9" (4th-6th Gen)

- iPad Pro 11" (2nd-4th Gen)

 

iPad Air Models:

- iPad Air 13" (6th Gen)

- iPad Air 11" (6th Gen)

- iPad Air (5th Gen)

 

iPhone Models:

- iPhone 12-16 Pro Max

- iPhone 12-16 Pro

- iPhone 14-16 Plus

- iPhone 14-16

Fully supported Fiesta iOS App experience.

 

Screen size does not impact Fiesta Software functionality.

 

Booth hardware has separate requirements.

Partially Supported

iPad Pro Models:

- iPad Pro 12.9" (2nd-3rd Gen)

May experience slow navigation, event start failures, or unexpected issues.

 

Not recommended for purchase.
If already owned, test before each event and after updates.


IMPORTANT: Models must be able to run iOS version 18.5 or later to install Fiesta Software updates after 1.9.0.

 


Booth Device Requirements

Photo Booth Supported Devices Important Notes
Salsa 1

iPad Pro Models:

- iPad Pro 12.9" (4th-6th Gen)

- iPad Pro 11" (2nd-4th Gen)

 

iPad Air Models:

- iPad Air 10.9" (4th-5th Gen)

Ships with a faceplate for 12.9″ iPad Pro (3rd–6th Gen).

 

Other supported models require an alternate faceplate.

Salsa 2

iPad Pro Models:

- iPad Pro 13" (M4) (7th Gen)

- iPad Pro 12.9" (4th-6th Gen)

- iPad Pro 11" (2nd-4th Gen)

 

iPad Air Models:

- iPad Air 13" (6th Gen)

- iPad Air 10.9" (4th-5th Gen)

Ships with a faceplate for 12.9″ / 13″ iPad Pro (3rd Gen+).

 

Other supported models require an alternate faceplate.

Guac

iPad Pro Models:

- iPad Pro 13" (M4) (7th Gen)

- iPad Pro 12.9" (4th-6th Gen)

Requires a 12.9″ or 13″ iPad Pro. Ships with a compatible faceplate.
Tortilla

iPhone Models:

- iPhone 12-16 Pro Max

- iPhone 12-16 Pro

An iPhone is required for 360 events.

 

iPhone 14 Pro or newer is recommended for best ultra-wide camera performance.

 

Back to top


What To Know
Compatibility With Other iPads

Only the devices listed in the Supported Devices table are recommended for running Fiesta events. Devices outside of that list are unsupported, and may not provide the performance required to run Fiesta reliably during an event.

The following issues may occur when using an unsupported device, depending on its processing speed, memory, charging rate, and compatibility with PBSCO hardware.

Potential Event Impacts With Other iOS Devices

Affected Devices Possible Issue Impact Level Potential Event Impacts
iPad Pro Models:
- iPad Pro 11" (1st Gen)
- iPad Pro 12.9" (1st Gen)

iPad Air Models:
- iPad Air (1st-2nd Gen) 
iOS & App Version Limitations
High
- LED pairing issues
- Event asset syncing delays or errors
- Device registration errors for Sharing Stations
- Inability to access version-restricted features
iPad Pro Models:
- iPad Pro 13" (M5)

iPad Air Models:
- iPad Air 11" (M4)
- iPad Air 13" (M4)
- iPad Air 11" (M5)
- iPad Air 13" (M5)
Charging & Hardware Connectivity
High
- The iPad may not charge in the booth
- Unexpected iOS errors may occur
- Ethernet settings may not be configurable
- The Guac camera may not connect to Fiesta
iPhone Models:
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 6-13 Plus
- iPhone 13 and older
Running Fiesta 360 Events
High
- 360 Video processing may not finish
- Fiesta may unexpectedly close
iPad Pro Models:
- iPad Pro 12.9" (1st-2nd Gen)
Fiesta AI Background Removal
High
- Delayed capture processing
- Unresponsive onscreen buttons
- Fiesta may unexpectedly close
- Capture quality issues
iPad Air Models:
- iPad Air 11" (M4)
- iPad Air 13" (M4)
- iPad Air 11" (M5)
- iPad Air 13" (M5)

iPad Pro Models:
- iPad Pro 13" (M5)
Fiesta Countdown Arrows
Medium
- The arrows might not point toward the front camera on iPads with landscape front cameras
- All unsupported and unlisted devices Device Registration
Low
- iPad model information may not be displayed in Devices Settings

 


Newer iOS Devices

Software performance issues are more common with older, unsupported devices. However, newly released iOS devices are not automatically compatible with Fiesta. 

Changes in hardware design and increased power requirements can affect device compatibility with photo booth hardware and impact event operations. For this reason, only officially supported devices are recommended for running events.

Photobooth Supply Co. tests newly released iOS devices to verify compatibility with PBSCO hardware and software. However, testing timelines may vary depending on the device.

This article will be updated as testing is completed and new compatibility information becomes available.

Back to top


What To Know
Screen Size

WhatToKnow-ScreenSize.png

The best iPad screen size depends on the booth being used and the setup priorities for the event. Larger screens can feel more immersive, while smaller supported models may be more affordable and require less power.

12.9" iPad Pro & 13" iPad Pro

  • 12.9" and 13" screens are larger and offer a more immersive experience
  • With 12.9" iPad Pro models (3rd - 6th Generation), you don't need to purchase an alternate faceplate for Salsa 1 or Guac Photo Booth
  • With 13" iPad Pro models, you don't need to purchase an alternate faceplate for Salsa 2 Photo Booth

11" iPad Pro & 10.9" iPad Air

  • iPad models with 11" and 10.9" screens require less power when running off of alternate power options
  • 11" iPad Pro and 10.9" iPad Air models are often more affordable, which can make them a good option for deploying multiple photo booths

IMPORTANT: 2024 iPad models and newer (13" iPad Pro and 11" iPad Air) are only compatible with Salsa 2 and Guac Photo Booths, and are not compatible with Salsa 1 Photo Booths.

 

Back to top


What To Know
Wi-Fi vs. Wi-Fi + Cellular

WhatToKnow-Wi-FiVsWi-FiCellular.png

Strong and stable Wi-Fi may not always be available at an event, so having an internet backup plan is recommended.

While internet access is not required to start an event, it allows shared captures to be delivered to guests immediately. Some clients use a dedicated hotspot device for their photo booths, while others use an iPad with built-in cellular data connectivity.

You can read more about supported carriers and how to subscribe to a cellular plan on Apple's website.

Note: AirPrint is not available when using only an iPad’s cellular connection. If printing and immediate digital sharing are both needed at an event without Wi-Fi, a dedicated hotspot device is recommended.

 

See our official recommendations for dedicated hotspot devices

 

Back to top


What To Know
Storage Capacity

WhatToKnow-Storage Capacity.png

Your iPad or iPhone’s storage provides space for the Fiesta iOS App and any other apps or files needed to prepare for and run events.

The Fiesta iOS App temporarily stores captures on the device before upload, and for 7 days after they have successfully uploaded to the event’s Live Gallery. After that, captures are removed from the device to free storage space for future events while remaining available on the event's Live Gallery.

While iPads and iPhones are available in a range of storage capacities, the base model storage option is more than enough if you plan to use your device solely for running events.

 

Back to top