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Capturing Videos With Guac

Updated

Table of Contents

Explainer

How To

What To Know

 

Explainer
What is Video Mode?

Video Mode is a feature that allows guests to record video captures when interacting with Fiesta. It enables a more dynamic experience, perfect for events like birthdays, weddings, or testimonials, where guests can leave messages on video.

Customize the length of each video capture, ranging from 2 seconds to up to 120 seconds, depending on your event's needs.

Additionally, Video Mode supports audio recordings, allowing guests to speak into the microphone during the video. For the best audio experience, we recommend using one of our recommended microphones for in-person events when running the Fiesta iOS app.

Note: Video capture duration can only be extended to 15 seconds for Fiesta Plus plans

 

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How To
Turn On Video Mode

  1. Select an event or create a new event
  2. Click Configure Event
  3. Click Modes
  4. Click the toggle next to Video to turn the feature on

From here, you can also adjust the video length and turn on audio recording by clicking the arrow next to Video

 

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How To
Change Video Recording Duration

Video captures have a default length of two (2) seconds and can be extended up to 120 seconds within the Video settings.

Note: Video capture duration can only be extended to 15 seconds for Fiesta Plus plan

  1. Sign in to the Fiesta Web App
  2. Select an event or create a new event
  3. Click Configure Event
  4. Click Modes
  5. Click Video
  6. Adjust the video duration with the Plus (+) and Minus (-) buttons

All changes are automatically saved when connected via wifi.

IMPORTANT: Changing the video duration to longer than 30 seconds will change how video capture files are compressed and the brightness levels of Guac’s LEDs.

Learn more about video capture file compression

Learn more about LED brightness

 

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How To
Record Audio In Video Captures

  1. Sign in to the Fiesta Web App 
  2. Select an event or create a new event
  3. Click Configure Event
  4. Click Modes
  5. Click Video
  6. Click On under Recording Audio

All changes are automatically saved when connected via wifi.

For the best experience and quality when recording audio, it is recommended to use an external microphone.

Learn more about Recommended Guac Accessories

 

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How To
Set Up A Confessional Booth With Guac

  1. Turn the knob on the back of Guac to unlock the back door
  2. Use the knob to lift and remove the door, setting it to the side
  3. Feed the 3.5mm end of your 3.5mm to XLR cable through the top of your Guac head
  4. Locate and open the small door on the left-hand side of the Guac Camera
  5. Plug the 3.5mm cable into the 3.5mm jack on the Guac Camera
  6. Run the 3.5mm to XLR cable either behind or to the side of the Guac booth
  7. Connect the XLR end of the cable to your Microphone
  8. You are now ready to record audio for your Guac Video Confessional Booth!

Note: Still need to purchase a microphone and cable? Check out our best Guac Accessories page. 

 

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What To Know
File Compression And Extended Video Duration

Video captures longer than 30 seconds will automatically be compressed to reduce the overall file size.

Compressing longer videos will make the files a smaller size, allowing for:

  • Reduced upload time for video captures
  • Reduced data usage when using a personal hotspot
  • Faster downloads for guests

 

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What To Know
FAQ

The audio in my videos sounds terrible! What am I doing wrong?

  • For the best video and audio quality, it's recommended to use a compatible external microphone when recording audio. This ensures a clearer sound and improves the overall experience for your guests. Learn more about the Recommended Guac Accessories

Why is there no sound in my videos?

  • Make sure Recording Audio is enabled, and if an external microphone is connected, make sure it is connected properly and transmitting to the device. If you are still experiencing issues, reach out to our support team

Why are my videos dark?

  • The flash will not trigger for video recordings on DSLR booths, making video captures appear darker. To combat this, turn the modeling lamp up all the way.
  • It may be necessary to add additional lighting

My video preview is not playing audio when I watch it back! 

  • Video previews will not play audio when watching back in the device's playback preview

 

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