Explainer
How To
What To Know
Explainer
Troubleshooting Salsa 1 Fan Noise
Learn what’s normal and what’s not when it comes to Salsa 1 fan noise. Get guidance on how to identify expected fan sounds, when something might be wrong, and what steps to take if the source of the noise is unclear.
What To Know
Salsa 1 Expected Fan Noise
The Salsa 1 fan can sound louder than expected, especially in warm environments. It is built to keep all components, including the iPad, cool during extended use. If the noise seems excessive, follow the troubleshooting steps below first. If it still seems off, send a short audio recording to our support team, and we will be happy to take a listen.
How To
Check For Obstructions In The Salsa 1 Fan
- Disconnect Salsa 1 from the power outlet
- Remove the faceplate and iPad from the booth
- Check for any foreign objects, cables, or loose items in the path of the fan blades
How To
Check Salsa 1 Power Cable Connections
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Disconnect Salsa 1 from the power outlet
- Follow the power cable from the outlet to the power supply and check the connections. Ensure it’s fully inserted at both ends: into the wall (or power strip) and into the power supply brick itself
- Verify that the blue light on the brick is on, indicating it’s receiving power
- Ensure the round plug from the power supply is fully inserted into the DC cable
Note: This connection should be snug, with no visible gaps or looseness - Examine the full length of the power cable and brick for frays, exposed wires, or kinks that might interfere with the power delivery
How To
Check Salsa 1 DC Cable Connection
- Disconnect Salsa 1 from the power outlet
- Remove the Salsa 1 head and disconnect the DC extension cable from the bottom
- Reconnect the DC extension cable, applying firm pressure to ensure connection, and fasten tightening screw
- Reconnect Salsa 1 to a power outlet
What To Know
Salsa 1 Fan Noise Cannot Be Identified
If it’s unclear whether the noise coming from Salsa 1 is normal fan behavior or something unusual, it’s best not to guess. Capture a short audio recording of the sound and contact the support team for help identifying the issue.
What To Know
FAQ
Can I reduce the noise from the Salsa 1 fan?
- Unfortunately, reducing the Salsa 1 speed or noise isn't possible, as it's designed to keep the equipment cool. In most event settings, the fan noise is usually less noticeable due to the ambient noise around it.
Can I turn off the Salsa 1 fan?
- The fan cannot be turned off, as it is essential for keeping the Salsa 1 components, including the iPad, cool during use.
What should I do if the Salsa 1 fan noise changes suddenly?
- If you notice a sudden change in fan noise, like it becoming noticeably louder or quieter, start by following the troubleshooting steps outlined above. If the noise still seems off after checking, reach out to support with an audio recording of the sound for further assistance.
Does the fan noise affect the performance of Salsa 1?
- No, the fan noise does not impact the performance of Salsa 1. It’s purely a cooling mechanism designed to protect the internal components.
What should I do if my Salsa 1 booth still isn't working after troubleshooting?
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If all troubleshooting steps have been completed and your booth is still not functioning correctly, reach out to our support team with a video of the issue. We’ll be able to assist with diagnosing and resolving the problem.