1. Photobooth Supply Co
  2. Fiesta Software
  3. Configuration

Upload Additional Captures To An Event

Updated

Table Of Contents

Walkthrough

How To

What To Know

 

 

Walkthrough
Uploading Additional Captures

You can upload additional images and videos directly to an event and its Live Gallery from the Event Dashboard – before, after, or even during an event.

This feature can be used to help consolidate captures taken on other, non-booth cameras or to transfer the hosting of captures to Fiesta from another site or service.

Captures uploaded will be added to the Live Gallery and viewable from an iPad or DSLR event if Gallery Mode is enabled. They will also be viewable from the Sharing Station feature. This makes all captures from an event viewable from one convenient location for your guests and client.

Learn more about Gallery Mode

 

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What To Know
Compatible File Types

When uploading captures make sure that the files are in the following format and size:

  • Accepted File Format: JPG or MP4
  • Maximum File Size: 50 MB
  • Maximum Number of Files: 1,000 files at one time

Note: Despite being JPG or MP4, some photo or video files may not be compatible and fail to upload. This may be due to the encoding of the file.

If you run into this issue, reach out to our support team and attach one of the files so that we can help.

Learn more about Fiesta File Requirements

 

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How To
Upload Captures To An Event

  1. Log in to Fiesta
  2. Select an event or create a new event
  3. From the Events Dashboard, click the three dots in the right corner of the Captures tab
  4. Select Upload from your device
    Note: When uploading from the Fiesta iOS app, you will have the option to upload from the Photos or Files app.
  5. Select the captures you want to upload
  6. Once the upload is complete click Done

IMPORTANT: Do not close the window, exit the app, or let your computer go to sleep until the upload is complete.

 

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What To Know
Uploaded Captures And Analytics

Uploading additional captures may make the Event Analytics inaccurate if GIF and Boomerang captures are uploaded.

This is due to those captures being categorized as Video Mode captures.

Learn more about Event Analytics 

 

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What To Know
How Uploaded Captures Are Sorted In The Live Gallery

Uploaded captures will appear on the Event Dashboard and Live Gallery in the order that they were uploaded.

If the order of captures is important for your event, you may want to consider uploading the captures individually or in batches.

Uploaded captures are categorized as either photos or videos based on their file type.

All JPG files will be categorized as photos and all MP4 files will be categorized as videos.

Note: GIFs and Boomerang captures created on the Fiesta iOS app and Virtual Booth are formatted as MP4. If these capture modes are re-uploaded, they will be categorized as videos.

 

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What To Know
FAQ

Is this the only way to upload captures to an event?

  • Captures can also be uploaded from Dropbox into events, however this method requires a Dropbox account using Dropbox Watch Folder
    Learn more about Dropbox Watch Folder
  • Any captures uploaded from Dropbox must be uploaded after the Dropbox account is connected to the event

Does Gallery Mode need to be activated to access the additional captures?

Help! My capture files follow the file requirements but are not uploading! 

  • Some files may not be compatible due to encoding issues in the files themselves. Unfortunately, there is often no way around this issue
  • Files with encoding issues include corrupted files or files with certain encoding often used by professional photographers to prevent reuploading

Why are my GIF and Boomerangs not registering correctly on the Analytics page? 

  • When GIF and Boomerang files are uploaded to Fiesta, they are registered as Video files. The Analytics page will register them as Video captures 

 

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