Before You Start
Quick Start Video
Printer Assembly
- Step 1: Unpack and Power on the Printer
- Step 2: Unpack the Printer Media
- Step 3: Load Printer Media into the Printer
Set Up Wired Printing
- Step 1: Assemble Guac and Connect Printer
- Step 2: Configure Ethernet Settings
- Step 3: Set up Printing in Your Event
- Step 4: Adjust Print Media Size
What To Know
- Printing 2x6 Photo Templates
- Advanced Printer Settings
- Printing Copies After An Event
- Difference Between Wired And Wireless Printing
- Printing In Extreme Temperatures
Required Parts
Required parts to assemble the printer:
- DNP DS620A
- Printer media
- Printer AC power cable
- Printer USB cable
Set Up Wired Printing Walkthrough
In this video, you’ll learn:
- What’s included with the printer and media boxes
- How to connect printer to USB and power
- How to load paper and ink media into the printer
Unpack And Power On The Printer
- Open the larger box labeled DP-DS620 (A).
- Remove the paper catch tray, printer power and USB cables, and all other accessories.
- Carefully lift the DS620A printer from the box and place it on a table clean of any items or debris.
- Plug the square side of the printer USB cable into the back of the printer.
- Plug the power cable into the back of the printer.
- Plug the other end of the power cable into a wall outlet.
- Turn the printer on by flipping the switch on the front of the printer.
Unpack The Printer Media
- Open the smaller box labeled Media Set DS620(4x6).
- Remove one roll of printer paper and one roll of ink.
- Carefully open the ink ribbon packaging.
Load Printer Media Into The Printer
- Open the printer by lifting up on the bar found at the bottom front of the printer and pulling the printer tray forward.
- Remove the ink ribbon tray from inside the printer and set it on a flat surface.
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Take the ink ribbon and insert it into the ink ribbon tray by aligning the spools into the proper slots.
Note: Make sure that the ink ribbon is running along the top of the ink ribbon tray. - Press the blue lever found on the side of the printer and lift to reveal the scraps tray and paper spool.
- Remove the scraps tray by lifting it up.
- Remove the paper spool and separate the two sides by gently pulling them apart.
- Take the printer paper and insert each half of the paper spool into either end of the printer paper.
- Load the printer paper with the paper feeding down and remove any stickers on the paper.
- Roll the printer spool down until you hear a beep.
- Reinsert the scraps tray into the front of the printer.
- Close the printer door and push the printer back in until you hear it lock into place.
- Attach the paper catch tray to the front of the printer.
IMPORTANT: Always remove printer media before transporting your printer. Removing the media and loading it into the printer once you arrive at the venue will ensure both your printer and media are ready to create beautiful prints.
Assemble Guac And Connect The Printer
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Assemble the base plate, poles, and Guac head.
Note: Make sure to run the printer cable up through the poles along with the AC power cable for Guac. - Plug the printer cable and AC power cable into the printer
- Connect Guac to power and turn it on
- Connect the printer to power and turn it on
Optional: You do not need to attach the flash and umbrella at this time, as these two components are not required to set up printing. However, you will want to attach them before an event for the best capture quality.
Configure Ethernet Settings
- Open the Settings app on the iPad
- Tap Ethernet in the left navigation
- Tap Configure IP
- Select Manual
- Tap IP Address
- Enter in 172.16.0.7
- Tap Subnet Mask
- Enter in 255.255.255.0
Set Up Printing In Your Event
- Open the Fiesta iOS App
- Select an event or create a new event
- Tap Configure Event
- Tap the Sharing tab
- Toggle on Printing
-
Toggle on Use Chips as Default Printer
Note: If the printer cannot be found, make sure Guac is plugged in, powered on, and that settings are correct. View the troubleshooting steps. - Adjust other printer settings as needed
Adjust Print Media Size
- By default, the printer is set up to print 4x6 images. If your event includes a 2x6 photo template, you will need to adjust the print media size.
- Open the Fiesta iOS App
- Tap the Account icon in the upper right (typically your initials)
- Tap Hardware Dashboard
- Tap Chips Dashboard
- Tap Adjust Printer Media Size under Printer Settings
- Tap the Administration dropdown menu
- Select Set Default Options
- Tap the Media Size dropdown menu
- Select 2x6*2 for 2x6 photo templates
- Tap Modify Defaults
- Tap Done in the top left corner to return to the Fiesta iOS App
Note: You may be required to enter a username and password to access the Administration menu.
Username: printer
Password: password
Printing 2x6 Photo Templates
The printer is set up to print 4x6 images and Photo Templates by default. To print different sizes, the media size will need to be adjusted within the printer’s settings.
You can change the print media size by following these steps.
To print 2x6 Photo Templates:
- Set the print media size to 2x6*2
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Set the photo template to Double 2x6 in Fiesta
Learn more about Fiesta’s Photo Template settings
Note: The DNP DS620A does not support printing single 2x6 Photo Templates.
The 2x6*2 setting allows the printer to print two copies of the Photo Template on one 4x6 piece of paper and cuts it into two 2x6 strips.
What To Know
Advanced Printer Settings
The Advanced Printer Settings provide greater control over how Fiesta prints photos and Photo Templates.
APS controls two aspects of the print out:
- Scale: the size of the image printed
- Offset: the alignment of the image printed
These settings can be adjusted if the size of the image or alignment on the print out is not coming out as expected.
IMPORTANT: The Advanced Printer Settings do not affect digital shares and only change how the images are printed.
Scale
Scaling works by increasing or decreasing the overall size of the photo or photo template frame.
- Default Value: 1.000
- Range of Value: 0.000 to 2.000
Increasing the value will make the image on the print appear smaller, where decreasing the value will make the images appear larger.
Example: If there are unexpected white borders around the printed image, you will want to decrease the Scale. If parts of the image are cut off, you will want to increase the Scale.
To adjust the Scale:
- Log in to the Fiesta App
- Select the event you wish to adjust the size settings
- Select the Sharing tab
- Select Printing from the left navigation menu
- Select Advanced Settings
- Adjust the Scale using the + and - buttons
Note: we recommend adjusting these in larger increments first, then smaller increments until the desired size and position are achieved.
X and Y Offset
Offsetting works by moving the whole Photo Template either left and right, or up and down, on an X and Y axis.
- Default Values: 0
- Range of Values: -1800 to 1800
Increasing the X Offset value will shift the image to the right, whereas decreasing the X Offset will shift the image to the left.
Example: If you set the X Offset to 20, the image will be printed out 20 pixels to the right. -20 will move it 20 pixels to the left.
Increasing the Y Offset value will move the image down, whereas decreasing the Y Offset will move the image up.
Example: If you set the Y Offset to 20, the image will be printed 20 pixels lower. -20 will move it 20 pixels higher.
To adjust the X and Y Offset:
- Log in to the Fiesta App
- Select the event you wish to adjust the x and y offset
- Select the Sharing tab
- Select Printing from the left navigation menu
- Select Advanced Settings
- Adjust the x or y offset using the + and - buttons
Note: we recommend adjusting these in larger increments first, then smaller increments until the desired size and position are achieved.
Printing Copies After An Event
To print copies after an event:
- Open the Fiesta iOS App
- Select the event you want to print from
- Select Configure Event
- Tap Modes
- Tap Sharing Station to turn it on
- Tap Start Event
- Select Start Sharing Station
- Select a capture
- Tap Print
IMPORTANT: Captures may not print correctly if printed from outside of a running event or Sharing Station.
Difference Between Wired And Wireless Printing
Guac supports both wired and wireless printing.
Wired printing provides a faster and more consistent experience than wireless printing.
Wireless printing, on the other hand, benefits from greater convenience. You can place the printer farther away from the booth without having to worry about connecting cables between the two.
Wireless printing may require additional hardware, such as an AirPrint dongle.
Learn more about setting up wireless printing with Chips
Printing In Extreme Temperatures
The Chips printer, like other photo printers, relies on dry heat to transfer color onto the rolls of paper inside the printer. If it is not able to heat up properly, or if there is excessive moisture, the printer can easily become jammed. Here are a few things you can try to prevent these issues:
- When the printer has been in extreme cold, allow the printer and media to warm up to room temperature before trying to use
- Keep the printer out of direct sunlight, especially on hot days, to prevent excess ink transfer
- Avoid using the printer in extremely humid areas. When unavoidable, keep a fan on the printer